At 998ph, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player on our platform.
Six core commitments 998ph makes to every player
All data transmitted between your device and 998ph is protected by 256-bit SSL encryption — the same standard used by major Philippine banks like BPI and BDO.
998ph does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays within the 998ph ecosystem.
998ph complies with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations.
We tell you exactly what data we collect and why. No hidden clauses, no vague language. You deserve to know how your information is being used.
You have the right to access, correct, and request deletion of your personal data at any time. 998ph honors all data subject rights under Philippine law.
Your personal data is stored on secure, access-controlled servers. We conduct regular security audits and maintain strict internal data access policies.
This Privacy Policy ("Policy") describes how 998ph ("998ph," "we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you," "Player," or "User") who access or use the 998ph online gaming platform available at 998ph.app (the "Platform").
By creating an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of the Platform. If you do not agree with any part of this Privacy Policy, you must immediately cease using the Platform and close your account.
Important: 998ph is committed to compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
998ph collects various types of personal information to provide, maintain, and improve our services. The categories of personal data we collect include:
When you register for a 998ph account, we collect:
To comply with anti-money laundering regulations and verify your identity, we collect:
When you deposit or withdraw funds, we collect:
To provide gaming services and ensure fair play, we collect:
When you access the Platform, we automatically collect:
When you contact customer support or communicate with 998ph, we collect:
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, email, phone, address, DOB | Account creation, age verification, communication |
| KYC Data | ID documents, selfies, proof of address | Identity verification, fraud prevention, AML compliance |
| Financial Data | Payment methods, transaction history | Processing deposits/withdrawals, financial reporting |
| Gameplay Data | Bets, wins, game preferences, session logs | Service delivery, fair play monitoring, bonus management |
| Technical Data | IP address, device info, browser type | Security, fraud detection, platform optimization |
| Communications | Support chats, emails, feedback | Customer service, dispute resolution, service improvement |
998ph collects personal data through the following methods:
998ph uses your personal information for the following purposes:
Your Choice: You can opt out of marketing communications at any time by adjusting your account settings or clicking "unsubscribe" in any promotional email.
Under the Philippine Data Privacy Act, 998ph processes your personal data based on the following legal grounds:
998ph does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with the following categories of recipients:
We share data with trusted third-party service providers who assist us in operating the Platform, including:
All service providers are contractually obligated to protect your data and use it only for the purposes we specify.
We may disclose your personal data to:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.
We may share your data with other third parties if you have given explicit consent for such sharing.
No Data Selling: 998ph does not sell your personal information to data brokers, advertisers, or other third parties for profit.
998ph uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect the functionality of the Platform and prevent you from accessing certain features.
For more information on managing cookies, visit your browser's help section or consult resources like aboutcookies.org.
998ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Once the retention period expires, we securely delete or anonymize your personal data so that it can no longer be associated with you. You may also request early deletion of your data, subject to our legal and regulatory obligations (see Section 10: Your Rights).
998ph takes data security seriously and implements industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we implement robust security measures, you also play a role in protecting your account. Please:
Data Breach Notification: In the unlikely event of a data breach that affects your personal information, 998ph will notify you and the National Privacy Commission within 72 hours as required by Philippine law.
Under the Philippine Data Privacy Act, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within 30 days of your request.
If any of your personal data is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most information directly through your account settings.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. However, we may be required to retain certain data to comply with legal obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests. You can opt out of marketing communications at any time.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another service provider.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
If you believe 998ph has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Contact details:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] or through the contact methods listed in Section 15. We will respond to your request within 30 days.
No Fees: 998ph does not charge a fee for processing data subject requests unless the request is manifestly unfounded, excessive, or repetitive.
The 998ph Platform is intended for users who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that information and terminate the associated account.
If you are a parent or guardian and believe your child has provided personal information to 998ph, please contact us immediately at [email protected].
The 998ph Platform may contain links to third-party websites, services, or game providers. This Privacy Policy applies only to 998ph. We are not responsible for the privacy practices of third-party sites.
We encourage you to review the privacy policies of any third-party sites you visit. 998ph is not liable for any data collection, use, or disclosure by third parties.
Your personal data is primarily stored and processed within the Philippines. However, some of our service providers (e.g., cloud hosting, payment processors, game providers) may be located outside the Philippines.
When we transfer your data internationally, we ensure that appropriate safeguards are in place, such as:
All international data transfers comply with the Philippine Data Privacy Act and its implementing rules.
998ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Changes will be effective immediately upon posting to the Platform.
The "Last Updated" date at the top of this page indicates when the Policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
If we make material changes that significantly affect your rights, we will notify you via email or through a prominent notice on the Platform before the changes take effect.
Continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 998ph handles your personal data, please contact us:
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please use our live chat feature for immediate assistance.
Thank you for trusting 998ph with your personal information. We are committed to protecting your privacy and providing a safe, secure gaming experience for all Filipino players.
Now that you understand how we protect your privacy, join thousands of Filipino players enjoying secure gaming, instant GCash payouts, and 24/7 support at 998ph Casino.